Workplace conflict is something most of us will come up against at one time or another.
The 2016 Snapshot of the Australian Workplace confirms this with over half of Aussie workers surveyed experiencing one or more serious instances of conflict (or closely related negative work experience).
The costs of workplace conflict can be high. Employees who don’t see eye to eye aren’t interested in cooperating or collaborating. Staff who are unhappy also call in sick more often or at worst, leave your company. This all results in reduced productivity and a failure to hit targets, not to mention the very real strain on your bottom-line.
For these reasons and many more, it’s essential to develop your conflict resolution skills.
Download our guide for 8 tips to help you hone your conflict resolution skills and ensure your team’s disagreements don’t lead to their undoing.
Here is Tip one: Don’t shy away from workplace conflict, lean into it.
Don’t shy away from workplace conflict – lean into it
Ignoring workplace conflict and hoping staff will work it out themselves often only serves to do one thing – escalate the conflict. It can also send your employees the wrong message; that you’re either not interested in helping them, or not equipped to.
Tackling conflict head on and early not only demonstrates your commitment to your team’s wellbeing but reduces the chance the conflict will spiral out of control and morph into something so big you need to get outside meditators involved, or your valuable staff quit.
Download our guide for the remaining 7 tips to help you hone your conflict resolution skills and ensure your team’s disagreements don’t lead to their undoing.
